New Helpline for BAME Patients

BAME Helpline –¬†

A new helpline for patients from Black, Asian and Minority Ethnic backgrounds has recently been launched for people over 18 who live in Wales. This new helpline aims to offer a first port of call to individuals from BAME backgrounds. It is a multi-lingual helpline, and between them the team speak 11 languages and interpretation can be arranged into other languages as required.

This service is able to offer the following services:

  • Info relating to: health, work, welfare, education, housing; and personal safety.
  • Signposting to relevant organisations and services in your area.
  • Provide specialist employment advice
  • Signpost and refer to specialist organisations

The helpline is available Mon-Fri 10.30am-2.30 pm.

Helpline number – 0300 2225720 (Local Rate calls)
SMS text number – 07537 432416


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