Patients with particular needs
Both surgeries have suitable access for disabled patients. All facilities are located on the ground floor. We also have two parking spaces outside Bellevue Surgery and in the main car park that are reserved for patients displaying a blue badge.
For patients with hearing difficulties we have a hearing loop in both surgeries. You can also email the surgery at Bellevue.Enquiries@wales.nhs.uk or provide your mobile number for us to text information to you. However you must email the above address once an appointment has been booked if you require a BSL interpreter to attend your appointment.
Patients with significant hearing impairment should benefit from registering for My Health Online at the surgery. My Health Online enables patients to book appointments, order repeat medication, and change their contact details. Please remember to contact us so we can arrange a BSL interpreter if this is required.
Please let us know at the reception desk if you need assistance with hearing, sight, or any other specific requirements, or by contacting us by email.
We can also arrange interpreting services for patients who do not speak English as a first language. Please let us know if you need this service when booking an appointment.
Please let us know if you require longer consultations due to your communication needs when booking an appointment.
Patients can be accompanied at their appointments by a carer or assistant.
The practice welcomes assistance dogs to the surgery. Dogs need to remain on a lead and in close contact with the owner. Dogs must display a special identifying harness and collar tag.