Appointments

PLEASE NOTE: DUE TO CORONAVIRUS RESTRICTIONS WE ARE REQUIRED TO SUSPEND OPEN ACCESS SURGERY. PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE A PRE-ARRANGED APPOINTMENT


Bellevue Group Practice:

Opening Times

Monday8.00am - 6pm
Tuesday8.00am - 6pm
Wednesday8.00am - 6pm
Thursday8.00am - 6pm
Friday8.00am - 6pm

Tel: 01633 256337

Bettws Health Centre:

Appointments by prior arrangement only . Prescriptions will still be processed at Bellevue Surgery and then sent to a chemist of your choosing. During the Covid-19 pandemic we ask that you do not attend the surgery without being invited.

Your co-operation is as always very much appreciated.


Bettws Health Centre Opening Times

Monday8.00am - 1.00pm, 1.30pm - 6pm
Tuesday8.00am - 1.00pm
Wednesday8.00am - 1.00pm
Thursday8.00am - 1.00pm
Friday8.00am - 1.00pm

Current Appointment Information

Remember that you can still ask for an appointment for a health concern not related to coronavirus. PleaseĀ DO NOTĀ attend the surgery unless you have a pre-arranged appointment. Open access surgery is not currently available, and we are unfortunately unable to allow patients to book appointments using My Health Online.

To help minimise the risk of spreading the virus, we are asking patients to instead telephone the surgery on 01633 256337 to request a GP/Nurse appointment. The receptionist will take your details and you will be added to a triage list for the nurse to review.

You will then receive a phone call from the relevant clinician, or a call back informing you of when the clinician will be contacting you. We are unable to provide an exact time of your expected call back, but please ensure you are able to hear and answer your phone promptly.

We are able conduct many consultations over the phone without the need to see the patient in person. However, the clinician may ask you to attend the surgery for an allotted appointment time if appropriate. Please bear in mind to reduce time spent waiting in the surgery you will only be permitted to enter the building up to 5 minutes before you allotted appointment time, anyone arriving earlier than this will be asked to wait outside.

** FOR URGENT SYMPTOMS, PLEASE TRY TO CALL BEFORE 11AM**

***PLEASE DO NOT ATTEND THE SURGERY WITHOUT BEING ALLOCATED AN APPOINTMENT***

In an emergency, dial 999


Skin Conditions

In some cases of skin issues e.g. rashes/minor cuts etc., we are now able to assess and treat patients with symptoms via the sending and receiving of digital images. You may be asked to send a picture of the affected area rather than come in to the surgery, the nurse triaging your call will advise you if this is appropriate.