New Way to Access Mental Health and Well-being Support in Aneurin Bevan University Health Board

Anyone having a mental health crisis shouldn’t have to deal with it on their own.

A new Mental Health 111 (Option 2) service has launched in the Gwent area, offering easier access to urgent mental health and well-being advice.

The urgent service, introduced in Aneurin Bevan University Health Board this month, is a new option via the NHS 111 phone line, where callers can press 2 to speak to a local mental health advisor.

Free to call from a mobile (even when the caller has no credit left) or from a landline, the service is currently available seven days a week between 9am and midnight. The service will become 24/7 by April 2023.

In life-threatening situations, the advice is always to call 999 or attend the Emergency Department.

Online Mental Health and Well-being advice can be found at

Drop-in Vaccination Clinic for all over-18s – Saturday 26th June at Newport Centre

Drop-in Vaccination Clinic for all over-18s – 10am-4pm Saturday 26th June, Newport Centre

Any adult who hasn’t yet received their first dose of the Covid-19 Vaccination will be able to drop in to the Mass Vaccination Centre at Newport Centre on Saturday 26th June between 10am and 4pm.

This walk-in clinic is available for first doses only and is open to anyone aged 18 years and above. No appointment is necessary,however you will need to bring ID.

New Wellbeing Football Sessions in Bettws

Free wellbeing football sessions organised by Mental Health Football Wales are taking place every Tuesday from 4.30pm behind the Civil Service Social Club building in Bettws. The sessions are aimed at adults who have been experiencing mental health difficulties during the COVID period. Please see posters below for more details.


NHS COVID-19 Vaccination Pass for Foreign Travel

The Welsh Government have today launched a new digital NHS COVID Pass for residents who have received both doses of a Covid-19 vaccination. This can be shown on international journeys for travelers to prove their vaccination status.

In order to register you will need to know your NHS number, this can be found on a prescription slip, or on a letter received from the hospital. If you do not have any of these we are able to supply your NHS number, please email us at you will need to attach a picture of your photo I.D (diving licence/passport etc). Alternatively please bring in your photo ID to reception and we will be able to provide your NHS number.

To register, please follow this link to the Gov.Wales website.

Please note we are unable to provide any further information or technological support for the NHS COVID Pass, please refer to the Gov.Wales website for all information and support.

STREP A – Information and advice

There are lots of viruses that cause sore throats, colds and coughs circulating. These should resolve
without medical intervention. However, children can on occasion develop a bacterial infection on top
of a virus and that can make them more unwell.
As a parent, if you feel that your child seems seriously unwell, you should trust your own judgement.

Contact NHS 111 or your GP if:

  • your child is getting worse
  • your child is feeding or eating much less than normal
  • your child has had a dry nappy for 12 hours or more or shows other signs of dehydration
  • your baby is under 3 months and has a temperature of 38°C, or is older than 3 months and has a temperature of 39°C or higher
  • your baby feels hotter than usual when you touch their back or chest, or feels sweaty
  • your child is very tired or irritable

Call 999 or go to A&E if:

  • your child is having difficulty breathing – you may notice grunting noises or their tummy sucking under their ribs
  • there are pauses when your child breathes
  • your child’s skin, tongue or lips are blue
  • your child is floppy and will not wake up or stay awake

Warm welcome sessions – Newport

Warm welcome sessions

Warm welcome sessions are being held in community buildings from Monday 19 December to help residents during the cost-of-living crisis.

Council-run venues

As well as providing a warm space for residents and a chance to meet other people, they can also get advice and guidance from community workers and experts from other organisations able to provide cost-of-living support.

Warm drinks, access to free Wi-Fi and IT equipment will also be available as well as access to library books and digital resources.

Days and times:

Tuesday, Thursday and Friday 9am-5pm

Pill Millennium Centre, Courtybella Terrace

Mondays 9am-5pm

Ringland Community Centre, Ringland Circle

Maesglas Community Centre, Bideford Road

Wednesdays 9am-5pm

Gaer Community Centre, Gaer Road

Bettws Community Centre, Bettws Shopping Centre

Thursdays 9am-5pm

Somerton RASCAL Hope Centre, Poplar Road

Fridays 9am-5pm

Alway Community Centre, Aberthaw Avenue

NOTE: Over Christmas, Bettws will be open on Wednesday 28th December, and Alway on Friday 30th December. All other sites will be closed from Saturday 24 December until Tuesday 3 January.

In addition, all the council’s libraries will continue to offer a haven for residents during opening hours. All sites have free Wi-Fi, access to IT equipment, library books and advice on the support available to meet rising costs.

Larger libraries will also have other activities such as board games, tablets, shared story groups and reading groups.

For information on the libraries, including opening times visit

Organisations that are interested in applying for a grant to help provide their own warm space can visit

Other venues

St Mary’s Institute, Stow Hill (organised by All Saints). Free refreshments and CAB also supporting – Mondays 10.30am to 3.30pm

Maindee Library – Mondays 2.30pm-5pm; Wednesdays 10am-5pm; Fridays 2.30pm-4.30pm; Saturdays 10am-12noon

St Andrew’s Church, Somerton Road, Lliswerry – Mondays 9.30am-12.30pm and Thursdays 10.30am-1.30pm. A cup of something hot or just to come in out of the cold

Lliswerry Baptist Church, Camperdown Road – Mondays and Fridays 12pm-3pm. Free refreshments available

St Mary’s Church, Malpas – first Monday of every month 10.30am-12.30pm. Dementia friendly café. Free tea, cofee, cakes, jigsaws and songs

Malpas Community Centre – first and third Tuesday of every month, 1pm-3pm. Somewhere warm to meet others, have a cuppa and a friendly chat.

Bethesda Baptist Church, Cefn Road, Rogerstone – Fridays, 11.30am-2.30pm. Free hot drinks, soup and toasted sandwich WIFI, accessible toilets, charging facilities. Child-friendly.

The Dodger Public House, Chepstow Road – Tuesdays and Wednesdays 12noon-3pm. Tea and coffee.

Stow Park Community Centre, Brynhyfryd Road – Tuesday to Thursday, 10am-3pm. Café area being used as a warm space for people to come and be, have a chat and a cuppa,

STARTING JANUARY 2023 Gaer Community Network, Gaer Community Centre – Thursdays, 11am-12.15pm. Music, memories and chat every Thursday aimed at over 50s. Free tea/coffee and toast.

Bethel Community Church, The Gap Centre, Stow Hill – Fridays, 1.30pm-5pm. Free – Warm – Welcoming – Safe.  Providing tea/coffee and some low key activities (board games).

Beechwood Presbyterian Church, Chepstow Road – Fridays, 10am-12noon. Free refreshments available.

Bettws Health Centre Closure


Unfortunately, we’ve had to close Bettws Health Centre to our patients on Monday 7th, Tuesday 8th and Wednesday 9th August because an essential utility supply has been shut down due to safety concerns. We are liaising with the Health Board and Newport City Homes to get this fixed as soon as possible so that we can resume our normal services in Bettws Health Centre. Please continue to contact us you would normally but you may be asked to attend Bellevue Surgery for your appointments.

Getting Help Over the Summer Holidays

The school year is over and everyone is looking forward to their Summer Holidays plans! However, with the change in their routine and new activities planned, it is no surprise that some children may feel unwell or injure themselves during their 6 weeks off.

We’ve developed a Getting Help Over the Summer Holidays guide for you to share with your pupils and their families to help signpost them to the right service when they need it.


Getting Help Over the Summer Holidays – Aneurin Bevan University Health Board (

Where Can I Get Medical Help Over the Bank Holiday Weekend?

We’re here for you 365 days a year, 24 hours a day. While we want the Bank Holiday weekend to be as stress-free as possible for you, we know that you may still need our help. It’s not always easy to know what’s available on a bank holiday, which is why we’ve compiled a list of services that will be there for you this weekend.

Where Can I Get Medical Help Over the Bank Holiday Weekend? – Aneurin Bevan University Health Board (

Are you aged 70+ and live with knee or hip joint pain?

You could be eligible to take part in a research study to help improve your quality of life.

The TIPTOE study run by Cardiff University and supported by Health and Care Research Wales, is looking into how well a personalised support programme can help with individuals living with pain in the knee and/or hip alongside other long-term conditions.

The study involves six one-to-one sessions with a trained healthcare practitioner, over six months held either face-to-face or online video call. It is advised participants take part with a nominated support person to help with navigating the study website and attend support sessions.

To find out more or to take part visit or email


Ydych chi’n 70 oed neu’n hŷn ac yn dioddef o boen yn y pen-glin neu gymal y glun?

Os felly, gallech chi fod yn gymwys i gymryd rhan mewn astudiaeth ymchwil i helpu i wella ansawdd eich bywyd.

Mae astudiaeth TIPTOE, sy’n cael ei chynnal gan Brifysgol Caerdydd a’i chefnogi gan Ymchwil Iechyd a Gofal Cymru, yn ymchwilio i ba mor effeithiol y gall rhaglen gymorth bersonol fod i’r unigolion hynny sy’n dioddef o boen yn y pen-glin a/neu gymal y glun, ochr yn ochr â chyflyrau hirdymor eraill.

Yn rhan o’r astudiaeth hon, bydd gofyn i chi gymryd rhan mewn chwe sesiwn un-i-un gydag ymarferydd gofal iechyd cymwys dros gyfnod o chwe mis, naill ai wyneb-yn-wyneb neu ar ffurf galwad fideo ar-lein. Y cyngor yw eich bod yn cymryd rhan gyda pherson a ddewiswyd gennych chi sy’n gallu eich helpu i lywio gwefan yr astudiaeth a dod i’r sesiynau cymorth.

I gael rhagor o wybodaeth neu gymryd rhan, gallwch chi fynd i neu anfon e-bost at

Measles can be serious

Following the recent two cases of confirmed Measles in Gwent we want to remind our communities of the symptoms of Measles and that the best protection against Measles in the MMR vaccine.

Measles can be serious.

We are urging people to be aware of early Measles symptoms which include:

  • A high temperature
  • Cough
  • Runny nose
  • Conjunctivitis (painful, red eyes)
  • And sometimes small white spots on the inside of the mouth

A rash appears usually 3 to 4 days later. The rash may start on the face or neck, then spread over the rest of the body. The rash looks brown or red on light skin tones but may be harder to see on darker skin.

If you suspect Measles, please stay home and request an urgent GP appointment or call 111 immediately.

For more information, please go to

Stay protected against Measles by making sure you or your child have received all your MMR vaccinations.

More information about the MMR is available

at and vaccination status can be found by checking a child’s red book or visiting their local health board website.


New Virtual Services from Carers Wales – “Care for a Cuppa” and “Me Time”

Care for a Cuppa: Carers Wales are now conducting weekly online chats and advice forums using Zoom. Each weekly chat is a 2 hour window for carers in Wales to drop in at any time during the session for help and advice or just a chat. More information can be found here
Me Time: Fun virtual activities for Carers to take part in to give them an opportunity to enjoy activities they are usually restricted from doing. Sessions taking place throughout the week on a regular basis and will include bingo, singing, art and mindfulness. More information can be found here